Netcito Facilitator Feedback

How effectively is the facilitator managing the physical and emotional space of the group?
1 – Less Effective2345 – Highly Effective

Physical aspects of holding space include

  • setting up the physical environment
  • technical setup for hybrid meetings
  • snacks, logistics, and seating configuration

Emotional space includes

  • confidentiality, empathy, and non-judgement
  • noticing emotions and respectfully giving space for them
  • catching nonverbal cues
  • equal air
How effectively is the facilitator driving the process for the meeting?
1 – Less Effective2345 – Highly Effective

Driving process includes:

  • active preparation and follow-up
  • achieving goals for prep sheet and ratecito completion
  • thoroughly covering key meeting elements (welcome, check-ins, business, issue sharpening, issues, lifelines, close)
  • keeping issue discussions tightly focused and on-point
  • skillfully redirecting advice-giving
  • leveraging the group to offer a range of perspectives and feedback
  • challenging members to create well-defined and high-impact commitments
  • taking complete notes
To what extent is the facilitator modeling the way for other members in the group?
1 – Minimal2345 – Extensive

Modeling the way includes:

  • being on time and fully prepared
  • generating warmth, energy, empathy, and positive regard
  • exercising self regulation, keeping equal airtime, and centering other members in the group
  • staying focused on the meeting without distractions
  • providing feedback aligned with the Netcito QOREA framework
How effectively is the facilitator managing time?
1 – Minimal2345 – Highly Effective

Managing time includes:

  • starting and finishing on time
  • keeping check-ins and Netcito business within their allotted time
  • making sufficient time to cover all high priority issues (3 and up)
  • smoothly transitioning from one issue to the next by telegraphing time cues
  • ending the last issue early to allow time for a smooth close
How effectively is the facilitator managing the energy of the group?
1 – Minimal2345 – Highly Effective

Managing energy includes:

  • bringing energy, kindness, and humor to the group
  • checking on energy and acknowledging when energy levels lag
  • raising energy when necessary through pacing, interactivity, humor, physical activity, and breaks
  • calling on members who aren’t actively participating
  • calling forth acknowledgement to recognize strengths and successes

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